Shipping policy
Last updated: April 2026
Processing Time Orders are processed within [1–3] business days (Monday–Friday, excluding UK public holidays). You will receive a confirmation email once your order has been dispatched.
UK Delivery
- Standard Delivery: [3–5] business days
- Express Delivery: [1–2] business days
- Free standard delivery
International Delivery We currently ship to select international destinations. International delivery times and costs vary by location and will be displayed at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.
Lost or Delayed Parcels If your parcel has not arrived within the expected timeframe, please contact us at [your email address]. We will investigate with the courier and work to resolve the issue promptly.
Incorrect Address Please ensure your delivery address is correct at the time of ordering. Commerixi cannot be held responsible for orders delivered to an incorrect address provided by the customer.
